Chandigarh, April 6
Food delivery apps—Swiggy and Zomato got entangled in a technical snag on Wednesday. Amazon web services, the platform food delivery apps rely on, reportedly remained non-responsive for the apps to push the orders through.
Many users took to Twitter to report that they were unable to place orders.
Taking cognisance of the outage, Zomato care issued apology for the inconvenience.
People shared screenshots of the Zomato app not working, with many complaining that money was deducted from their accounts but orders did not get materialised.
Upon being asked how both apps stopped working at the same time, Swiggy took to Twitter to report their technical constraints and assured to get the issue resolved soon.
“We’re currently unable to process your request as we’re experiencing technical constraints. Not to worry, our best minds are on it and we’ll be up and running soon,” Swiggy tweeted.
The two platforms dominate India’s online food delivery market, with valuation around $10 billion each.
