New Delhi, November 14
As part of its efforts to normalise passenger services and revert back in a phased manner to the pre-Covid levels of service, the Railways have decided that the Passenger Reservation System (PRS) will be shut down for six hours daily during the lean business hours of the night for next seven days starting from November 14.
A press release issued by the Railway Ministry on Sunday said this was being done to enable upgradation of system data and updating of new train numbers.
“Huge amount of past (old train numbers) and current passenger booking data are to be updated in all Mail/ Express trains. This is being planned in a series of carefully calibrated steps and implemented during night hours in order to minimise impact on ticketing services,” stated the press release.
During the six hours (from 23:30 to 05:30 hrs) period, no PRS services (ticket reservation, current booking, cancellation, enquiry services etc) will be available. The closure of PRS will continue till the intervening night of November 20 and 21, following which normal service will be restored.
Except for the PRS services, all other enquiry services including 139 services will continue uninterrupted.
